Managed services revolve around continuous monitoring, management, and support of all of your business technology. Support on every device: wired and wireless networks, servers, computers, phones, cameras, mobile devices, and websites to name a few. These ongoing, monthly services allow for predictable experiences and expenses. Our managed services are built upon standardization, procedures, and professional documentation. We bring companies to the next level of operational maturity with their technology as we shift them from a break/fix model to consistent support.
When your company is considering moving applications, file stores, or email to the cloud it’s often to make business access easier, more consistent, or lower cost. We work with providers like Amazon AWS, and Microsoft Azure, and Rackspace to bring workloads from your network closet to the datacenter. We work with Microsoft Office 365 and Google G Suite for Business, as well as provide email migrations from any platform – including on-premise Exchange servers. We support line of business applications, with database backends like Microsoft SQL. Whatever your cloud need is, we can find a solution.
Security is a lot like an onion. You must have the right layers in place to prevent malware and breaches before they happen. Nothing is impenetrable, but following best practice and implementing the right software and controls will greatly reduce your risk. We utilize industry-leading solutions in email filtering, web protection, anti-virus, firewalls, and monitoring which greatly reduces the number of issues we deal with. Additionally, if you don’t have two-factor authentication on your critical applications like email, you need to get it enabled as soon as possible. We offer clients suggestions on cyber-security during a free consultation.
When you’re growing quickly, it’s easy to get lost in the motion especially with technology and bad practices. With our own business, we’ve focused on implementing scalable platforms across the board so that as new technicians come on we can service customers with as little onboarding woes as possible. We take this scalable principle and apply it to our consulting for customers, offering up advice on ways to implement CRM (customer relationship management) software, accounting, marketing, operations or IT tools. Questions like “at what point should we have a server” can be answered by understanding your business and building a roadmap to success.